JOB TITLE: Director of Refugee Resettlement FLSA DUTIES STATUS: Exempt REPORTS TO: Senior Director of Social Services
JOB OBJECTIVE: The Director of Refugee Resettlement Services oversights and directs all activities of the Refugee Resettlement Department, including compliance with all grant requirements and state and federal guidelines. The Director coordinates refugee services in the community, and is responsible for program design and evaluation and ensuring the department meets applicable accrediting standards The Director oversees all administrative aspects of refugee resettlement activities of the agency. ESSENTIAL JOB DUTIES
Ensure compliance with all applicable requirements for service delivery, outcomes, and accurate/timely reporting. This includes knowledge and understanding of all grants and contracts facilitated by the Refugee Resettlement department, including, without limitation, the Reception & Placement (R&P), Match Grant (MG), Refugee Cash Assistance (RCA), Preferred Communities and other refugee-related programs as they are available.
Prepare timely reports and collect program data as required by the United States Conference of Catholic Bishops (USCCB), the Office of Refugee Resettlement (ORR), the Oklahoma Department of Human Services (OKDHS), Catholic Charities, and other grantors and funding sources.
Prepare and plan budgets for the Department in coordination with the Finance Department.
Work closely with the Finance Department to ensure timely and accurate billing and grant compliance.
Ensures effective case management for pre- and post-arrival services according to grants and contracts for the department.
Monitor regular case file reviews to ensure compliance with policies, procedures, and regulations as prescribed by applicable grants and contracts.
Supervise department staff, student interns, and volunteers, including hiring, evaluations, development, and training.
Seek and schedule appropriate training for staff to maintain compliance with updates to the programs.
Develops and maintains professional standards of services, including policies, procedures and work methods and ensures they are kept up to date.
Monitor the USCCB computer system and Case Management database programs to ensure client files and financial records are up to date.
ANCILLARY FUNCTIONS:
Represent and promote the refugee program at meetings and speaking engagements as assigned. Attend community meetings related to the Refugee Resettlement programs.
Crosstrain in all aspects of the Refugee Resettlement Department and guidance to staff as necessary.
Research and identify grant or other funding opportunities that may benefit the clients of the Refugee Resettlement Department.
Participates in monthly director, agency, and department meetings as necessary.
Performs other duties as assigned based on the needs of the department.
SUPERVISORY RESPONSIBILITIES Resettlement staff, approximately 20 employees, some geographically separated. MINIMUM QUALIFICATIONS FOR CONSIDERATION The position requires a bachelor’s degree from an accredited college or university or a combination of education and experience, including a minimum of five years of experience in a management capacity working with diverse populations. Knowledge of accounting, grants, and/or contracts is preferred. KNOWLEDGE, SKILLS AND ABILITIES
Strong verbal and written communication, listening, and presentation skills.
Strong, flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization, as well as volunteers, parishes, and the community.
Excellent organizational skills are required to ensure that multiple tasks receive adequate and timely attention.
Ability to counsel clients and/or families in life management and coping skills.
Ability to gather data, compile information, and prepare reports.
Knowledge of community support services and funding agencies
Records maintenance skills.
Able to function autonomously and be proactive.
PC literate and proficient.
Strong proficiency in Microsoft Office applications, including Excel.
Good organizational and time management skills.
Ability to coordinate quality assurance programs in the area of specialty.
PHYSICAL REQUIREMENTS The work includes sedentary as well as physical activities:
Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
Occasional lifting, up to 50 pounds, to assist in moving furniture and household goods.
Must be able to drive and possess a valid Oklahoma driver’s license.
May be required to travel by car or plane to business events or other company locations. Travel may require prolonged sitting or standing.
Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. WORKING CONDITIONS
Typical office environment for day-to-day activities
May interact with clients in their home on occasion
May be subjected to fast-paced decision making, crisis situations.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
Resumes should be sent to [email protected] Salary starts at $60,000