Careers

Catholic Charities attributes its success and recognition as a top human services provider in Oklahoma to its team members. We take pride in recruiting and employing the top talent across our 14 different programs and administration functions. The drive and energy our employees bring each day is what allows us to carry out our mission to provide help and hope to all in the Catholic tradition of service. Our 106 year history of serving central and western Oklahoma is a direct result of the dedication and contributions our staff make each day.

Catholic Charities strives to provide a work environment that encourages team work, pride, opportunity, continuing education and advancement. Our compensation and benefits package is very competitive. Catholic Charities offers a family friendly environment that is rich in opportunities for personal and professional growth.

Employees work a 37.5 hour week and enjoy generous paid leave. It is an exciting time to be at Catholic Charities, as the agency continues to grow and expand into new communities.

CURRENT JOB OPENINGS:

JOB TITLE: Senior Director for Social Services

REPORTS TO: Executive Director

JOB OBJECTIVE:  This position has responsibility for directing the activities of the Family Support Services, Homeless Services, Refugee Resettlement and Disaster Services while acting on a consultant basis to other departments with case management services.  

The essential job duties include but are not limited to:

• Supervises program directors and appropriate support staff.  This includes regular evaluations of staff, developing work methods and procedures for the department, as well as program evaluation and design.
• Develops and maintains professional standards of casework services, reviews, evaluates existing policies and work methods, makes necessary changes and improvements, and advises other departments on these practices.
• Develops and administers the operating and project budgets of the division.
• Ensures that all departments are meeting accrediting standards. 
• Participates in monthly decision making and planning meetings of the Catholic Charities Department Directors and serves on interdisciplinary teams and committees.
• Develops new social service programs based on needs assessments and agency planning process.
• Oversees the development and maintenance of division and department confidential records.
• Consults with pastors, other Archdiocesan departments, parishioners and community agencies for the coordination of programs of the division and to ensure effective and efficient handling of multi-problem cases.
• Researches funding opportunities and writes grants for funds to improve the depth of current programs or to initiate new programs.
• Ensures compliance (where applicable) with program grant requirements, including timely and accurate reporting and financial management.
• Supervises the Family Support Services, Homeless Services, Refugee Resettlement and Disaster Services Departments regarding all budgeting, development of programs, and administrative and clinical supervision of these centers.
• While working collaboratively with other personnel and service providers, is responsible for establishing a respectful relationship with persons served while helping the client gain skills and confidence that will empower them to solve their own problems.  Reinforces the value of the nurturing family and demonstrates a conviction about the capacity of people to grow and change.  Displays appropriate interventions to meet service goals and ability to set appropriate service limits.
• Attends Board of Directors and committee meetings as assigned by the Executive Director.
• Performs other duties as assigned by the Executive Director of the agency. 

 SUPERVISORY RESPONSIBILITIES:

This position may supervise administrative assistants, case manager assistants, case manager, assistant director, director and volunteers.

 MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• A Master’s degree in a behavioral science, preferably in social work.
• 3 to 5 years of experience in social services to individuals and families.
• 1 year of supervisory experience.
• Fluency in Spanish and English Preferred.
• A combination of education and relevant experience may also be considered

 Knowledge, skills and abilities:

• Strong verbal and written communication, listening, and presentation skills.
• Strong flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization.
• Demonstrated experience and success in the following areas:  program and strategy development, budgeting, personnel management, and continuous quality improvement
• Ability to set and maintain healthy boundaries with staff, clients, and students
• Ability to work effectively with staff, volunteers, parishes, and community.
• Ability to adjust communication style to handle diverse situations.
• Excellent organizational skills required to ensure that multiple tasks receive adequate and timely attention; able to effectively delegate and manage subordinates.
• Demonstrated conflict resolution skills.
• Able to function autonomously and be proactive.
• PC literate and proficient.
• Ability to coordinate quality assurance programs in area of specialty.
• Ability to counsel clients and/or families in life management and coping skills.
• Ability to gather data, compile information, and prepare reports.
• Interviewing and psychological/developmental evaluation skills.
• Knowledge of community support services and funding agencies.
• Knowledge of psychosocial interviewing and counseling techniques.
• Records maintenance skills.
• Ability to set appropriate healthy boundaries with staff, clients, and students
• Excellent supervisory skills
• Ability to research and utilize community resources
• Ability to collaborate with multiple departments within the agency to achieve goals

• Good proficiency in Microsoft Office applications.
• Good organizational and time management skills.
• Ability to drive - must have valid Oklahoma driver’s license
• Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
• Occasional lifting (up to 10 pounds of computer equipment or paper supplies).
• May be required to travel by car or plane to business events or other company locations.  Travel may require prolonged sitting or standing.

PHYSICAL REQUIREMENTS

This is sedentary work that requires the following physical activities:

• Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

WORKING CONDITIONS:

• Normal office environment, within center providing direct services to homeless. 
• May be subjected to fast-paced decision making, crisis situations.

Please send Resume with Cover Letter to cknotts@ccaokc.org

JOB TITLE:  Refugee Case Manager

REPORTS TO: Director of Refugee Resettlement

JOB OBJECTIVE:  The Refugee Cash Assistance (RCA)/Refugee Social Services (RSS) Case Manager functions as a primary contact for the Refugee Cash Assistance and Refugee Social Services programs provided to clients under the RCA and RSS grants awarded by the State of Oklahoma and administered by Catholic Charities of the Archdiocese of Oklahoma City (CCAOKC). 

The essential job duties include but are not limited to:

• Maintains ongoing caseload of RCA/RSS clients.
• Completes Intake procedures with new clients, which include eligibility for RCA benefits, completion of Family Self Sufficiency Plan, Individual Employability Plan, and other forms as required by CCAOKC.
• Conducts all services in a culturally and linguistically appropriate manner, according to grant guidelines and /or agency policies and procedures.
• Arranges for and utilizes appropriate interpretation and/or translation services as needed
• Communicates, as necessary, with third parties, such as employers, US Ties, school officials and welfare staff, on behalf of the clients.
• Provides appropriate information, materials, and referrals to employment and social services as applicable.
• Keeps up-to-date case-notes, maintains file documentation and conducts periodic file maintenance in a confidential and accurate manner as required by CCAOKC.
• Monitors and submits reports on the status of client participation in Employment and/or ESL services, as appropriate, and as outlined in the Oklahoma State Plan (RCA Guidelines).
• Follows the financial guidelines in issuance of RCA funds as required by CCAOKC.
• Advocates on behalf of the clients as necessary throughout the broader community as required by CCAOKC
• Actively participates in case meetings and other department, agency, community and provider meetings, as required by CCAOKC.
• Conducts outreach to clients through participation in outside events and distribution of material within the community including ethnic and community affairs, churches and other sites frequented by immigrants and refugees as required by CCAOKC.
• Attends regular conferences and trainings as required by CCAOKC.
• Prepares timely and accurate statistical data and other reports as required by the grant.
• Complies with all federal, state, and funding requirements as applicable.
• Other duties as assigned by Director of Refugee Resettlement 

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities. 

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• High school diploma; at least 2 years of experience that is directly related to the duties and responsibilities specified; a Bachelor’s degree in a related social service field is preferred.
• Ability to drive and possess a valid Driver’s License and clean driving record.
• Strong verbal and written communication, listening, and presentation skills.
• Strong flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization.
• Excellent organizational skills required to ensure that multiple tasks receive adequate and timely attention.
• Ability to counsel clients and/or families in life management and coping skills.
• Ability to gather data, compile information, and prepare reports.
• Knowledge of psychosocial interviewing and counseling techniques.
• Knowledge of community support services and funding agencies
• Records maintenance skills.
• Able to function autonomously and be proactive.
• PC literate and proficient.
• Good proficiency in Microsoft Office applications, including Excel.
• Good organizational and time management skills.
• Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
• Occasional lifting (up to 10 pounds of computer equipment or paper supplies).
• May be required to travel by car or plane to business events or other company locations. Travel may require prolonged sitting or standing.
• Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Knowledge, skills and abilities:

• Bi-lingual in Vietnamese, Burmese, or Kinyarwadan preferred.

PHYSICAL REQUIREMENTS:

• This is sedentary work that requires the following physical activities: 

WORKING CONDITIONS:

• Normal office environment. May be subjected to fast-paced decision making, crisis situations.

Please send Resume with Cover Letter to mchan@ccaokc.org

Title:                             Parish and Resources Coordinator

Reports To:                   Director of Parish Engagement 

Position Description:

The Parish and Resources Coordinator serves as consultant, educator and supporter for parishes and communities to develop and sustain social ministries and ecumenical outreach to address the needs of the poor and vulnerable. Duties also include providing support to the Director of Grants and Donor Administration to ensure good donor/donation stewardship through various database functions.

ESSENTIAL JOB FUNCTIONS:

1.     Coordinates continuing educational and spiritual formation opportunities

2.     Provides models/templates/policies/resources for social ministry programs

3.     Develops materials and resources for parish, ecumenical, or community related meetings

4.     Provides Catholic Charities support of Archdiocesan events like the following: Nurses Day, Rose Day, Sanctity of Life Mass, Dr. Martin Luther King Mass, A Very Giving Christmas and other events as assigned

5.     Establish processes to identify community and regional resources for Catholic Charities programs and networking opportunities

6.     Assist in the stewarding of parish or ecumenical donors

7.     Identify, monitor and maintain Parish communications

8.     Provides staff support for the Catholic Campaign for Human Development in the Archdiocese and Catholic Charities’ parish liaisons.

9.     Provides support for donor database functions including:

                  Upkeep of constituent records

                  Generation of donor acknowledgments and monthly pledge reminders

                  Gift processing for on-going, memorial, in-honor, and online gifts

                  Donor correspondence for expired payment methods

10.  Other duties as assigned. 

Minimum Qualifications

• A graduate of an accredited school or college with a degree in a related field
• Practicing Catholic with knowledge of Catholic Social Teaching and spirituality.
• Two to four years experience in social ministry with education and communication skills.
• Good understanding of Microsoft suite and experience in data management/input
• Demonstrated leadership and program development skills.

KNOWLEDGE, SKILL, and ABILITIES

• Understanding and commitment to the principles of Catholic Social Teaching, and familiarity with Catholic theology
• Sensitivity to cultural and socioeconomic diversity of our service population
• Excellent written and verbal communication skills
• Ability to lead others to engage in service or volunteerism
• Strong attention to detail and good problem solving skills
• Effective time management skills and the ability to manage projects and tasks
• Computer literate in a variety of programs, including the internet and Microsoft Office
• Ability to treat all clients, volunteer, guests and other employees in a courteous and respectful manner at all times.
• Be engaged in parish ministry at the local level.
• Excellent public speaking skills
• Working knowledge of services offered in the community, parishes and Archdiocese.
• Support the philosophy, policies, and procedures of the sponsoring agency and/or parish
• Demonstrates flexibility and ability to travel throughout the Archdiocese.  Travel component of the position may be 50% of the position.
• Good organizational skills (able to set up meetings, agendas, coordinate with individuals and groups, make presentations—formal and informal, prepare minutes and monitor or complete follow-up action items to ensure objectives are met)
• Ability to work on a team
• Understands and supports agency objectives
• Assist with other Catholic Charities programs and events as assigned.

PHYSICAL REQUIREMENTS:

• Sitting for long periods of time, walking/climbing stairs
• Occasional lifting (up to 20 pounds) of materials for meetings and presentations
• Travel by car within the community and areas served.         

WORKING CONDITIONS:

• Normal office environment. Some nights and weekends may be required.
• Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodations.

Please send Resume with Cover Letter to bsmith@ccaokc.org