PROGRAMS & SERVICES

FAMILY H.O.P.E.

...empowering families to overcome obstacles and gain self-sufficiency

 

About the Family HOPE Program  Catholic Charities’ Family HOPE Case Management program was created in 1998 to promote independence and empower families to overcome obstacles and gain self-sufficiency.

Family HOPE is a long-term case management program that strives to help improve the economic situation, home environment and social support of families. Our case managers help families identify needs, create goals and access and utilize community resources and tools. It is a partnership between the case manager and client with the success of the program depending largely on the participation level of the client. 

Family HOPE is not an emergency assistance program. The program goal is to help families reach and maintain self-sufficiency through case management services. Financial assistance may be available to families enrolled in the program. Assistance is dependent on the client’s participation in the program.

The staff in the Family HOPE Department are deeply committed toward helping individuals and families become more self reliant and resourceful. We are constantly evaluating our programs to ensure they are effective and beneficial to the clients we serve. We strive to treat every client with professionalism, dignity and compassion.

HELP • ORGANIZE • PRIORITIZE • EMPOWER

Services  The Family HOPE program offers transitional housing and disaster relief services.

Transitional Housing  Limited transitional housing is available to clients participating in the HOPE program. Individuals living in one of the transitional housing units have monthly rent payments based on their income and do not pay any utility bills. A case manager meets with each of the tenants on a weekly basis to assist them in developing an individualized plan towards permanent housing and self-sufficiency. Tenants receive assistance in accessing educational and/or vocational training within the community, as well as accessing community resources.

Disaster Recovery  Catholic Charities provides case management to families and individuals affected by federally declared disasters. A case manager works with the client to develop and implement a recovery plan that will help stabilize their household and achieve economic self-sufficiency. While our response is intended to address long-term needs in the community, we also provide critical services to meet immediate needs such as emergency food, shelter, financial assistance, counseling and advocacy.

Requirements  Families must have children under 18 living in the home (family is defined as single parent, married couple with children, grandparents or other relative with court-documented custody of children in the home, etc.) and be currently employed or employed within the last three months (if not employed, head of household must be receiving Social Security Disability, workman’s comp, or unemployment) and NOT be a TANF recipient. Teen parents and women pregnant with their first child are also eligible for services.

Families calling for assistance may wait up to two weeks to be scheduled for an intake. At the intake, the client is responsible for providing verifications (this is explained to them when they make the call, and a written notice is also mailed to them as a reminder). At the intake, families meet with an intake case manager to begin exploring solutions to their current needs. The case manager then works with the family to identify goals, create a budget, and explore available community resources.

FAQs

1. Do you need to be Catholic or Christian to receive case management services?
No, we help individuals from all faiths and cultural backgrounds.

2. Are there staff who speak Spanish?
Yes, we have full time bilingual staff.

3. Will you provide services to individuals who are undocumented?
Yes, we provide the same services and the same respectful, professional assistance whether you are a legal citizen or not.

Success Stories  The Jordan family came to Catholic Charities for the first time in chaos. They had a long list of needs and neither parent had current employment.  The husband informed the case manager that he had a difficult time looking for work because they did not own a car. Together, the family and their case manager found a creative solution. The husband owned a bike, but was scared the bike would be stolen while he was interviewing. Catholic Charities was able to give him a Wal-Mart gift card, which he used to purchase a bike lock. He soon found employment at a local fast food restaurant, but because his wife wanted to stay home with their one-year-old daughter, the family needed to learn budgeting skills to live off of the husband’s paycheck. Over the course of the year, the case manager worked with them on budgeting skills, parenting and setting goals. The parents actively participated in the program and always met with their case manager together so they could both learn the necessary skills. The family is now doing very well - both parents have jobs, and they are managing their budget much more effectively.

Amy came to Catholic Charities because she needed help leaving an abusive situation. Although she was employed, her husband wasn’t and he routinely took her paycheck to support his alcohol and cigarette habits. Amy had been diagnosed with a mental health illness, but was not taking her medication regularly because her husband was taking them for himself. Since beginning Family HOPE’s program, Amy has found more independence as well as the strength to leave the abusive situation permanently. She is now in an affordable housing unit, taking her medication regularly, has filed and obtained a divorce through the resources provided by Family HOPE, has dependable transportation, and her children are on scholarship at the YMCA for before and after school program care. Amy is no longer being physically abused and her children are no longer witnessing the violence. She continues to participate in the program and is staying focused on budgeting and resources.

Contact

Director
Phone: 405.523.3028
Toll Free: 1.800.375.8514
Fax: 405.523.3030

Resources

Heartline
(Community Resources Directory)
Emergency Hotline Number: 211 
www.referweb.net/hlok/

Section 8 Housing
www.ochanet.org

Variety Care
www.varietycare.org

Martha's House
www.nsookc.org

Infant Crisis Services
www.infantcrisis.org

Job Core
www.jobcorps.gov

The Employment & Education Ministry
www.teem.org

Family Expectations
www.familiesok.org

St. Vincent de Paul
www.stvincentdepaulokc.org

You Can Help

To help support the Catholic Charities Family HOPE program, please click on the links below:

Volunteer Your Time
Make A Financial Donation
Donate a Wish List Item

 

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1232 N Classen Blvd., Oklahoma City, OK, 73106 • (405) 523-3000